Effective Date: [07-11-2024]

This Privacy Policy describes how ivoyago.com (“we”, “our”, or “us”) collects, uses, stores, shares, and protects your information when you use our website and services. This policy applies to all users (“User”, “you”) of our website and services.

1. 

Personal Information We Collect

We may collect personally identifiable information in a variety of ways, including but not limited to:

• When you register on the site
• Make a booking or purchase
• Subscribe to a newsletter
• Fill out a form or engage with any other feature

Information we may collect includes:

• Full name
• Email address
• Phone number
• Passport or ID information (for travel bookings)
• Billing and payment information
• Travel preferences and booking history

2. 

Non-Personal Information

We may automatically collect non-personal identification information such as:

• IP address
• Browser type
• Device type and OS
• Referring pages and URLs
• Interaction data (clicks, time on page, etc.)

This helps us improve user experience, analytics, and marketing performance.

3. 

Use of Cookies

Our site uses cookies to improve website functionality and personalize your experience. Cookies help us:

• Remember login details
• Track site usage
• Offer relevant content and ads

You can choose to disable cookies through your browser settings, though this may affect some features of the site.

4. 

How We Use Your Information

We use collected information for purposes such as:

• Processing bookings and payments
• Communicating booking details and updates
• Customer service and support
• Personalizing your experience
• Sending marketing and promotional emails (only if you opt-in)
• Improving our website and services

5. 

Data Protection & Security

We adopt industry-standard practices to protect your information, including:

• SSL encryption
• Secure servers
• Access controls and firewalls

Sensitive information (such as payment details) is processed securely and never stored in plain text.

6. 

Sharing Your Information

We do not sell, trade, or rent your personal data.

We may share your information with:

• Travel service providers (e.g. airlines, hotels, car rentals) to complete your booking
• Payment processors for transaction handling
• Regulatory authorities, only when legally required
• Third-party analytics or marketing platforms, but only anonymized or aggregated data where possible

7. 

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request data portability
• File a complaint with a regulatory authority

To exercise these rights, contact us using the information below.

8. 

Third-Party Services

We may use trusted third-party services (e.g., Stripe, PayPal, analytics tools, hotel/flight APIs). These providers may have access to certain personal data only to perform specific functions and are bound by confidentiality agreements.

We are not responsible for the privacy practices of external websites linked from our platform.

9. 

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or store personal information from children.

10. 

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be reflected with a new “Effective Date” at the top of this page.

We encourage users to regularly review this policy to stay informed about how we protect your information.

11. 

Your Acceptance of These Terms

By using ivoyago.com, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

Continued use after changes implies acceptance of the updated policy.

12. 

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Email:  info@ivoyago.com